CDMO & CMOMulti-company · multi-site

CDMO software for many clients, many sites, one record.

Swat iQua Suite gives contract development and manufacturing organisations one installation for every site and company — with masters shared or kept site-owned, client-specific specifications, segregated site data and evidence you can hand to a client auditor.

  • Multi-company, multi-site from one installation
  • Global, shared or site-owned masters
  • Per-site manufacturing configuration
  • Client portal and scoped API access
Swat iQua Suite dashboard with quality and operations cards

Real product footage

Watch a client request become a registered sample.

Why CDMOs are different

CMO quality software has to answer to your clients as well as your regulator.

A contract manufacturer carries every client’s products, specifications and audit expectations at once — often across several sites. Generic plant software assumes one owner. Swat iQua Suite was built to scope every record.

Multi-company and multi-site by design

Every record in Swat iQua Suite belongs to a site, and each user works under one active site at a time. Switching site is a header action, and every switch is logged. Each site has its own localisation — country, currency and time zone — its own password policy and its own e-signature settings, while roles are defined once and assigned per site.

Shared, chosen-site or site-owned masters

Formulas, process masters, product definitions and specifications can be global, shared with chosen sites, or site-owned. Shared masters are read-only at the receiving site; when a site needs a local variation, it forks a site-owned copy that goes through its own approval. You decide what is harmonised across the network and what stays local.

Client-specific specifications

Specifications are versioned, approved by three different people and frozen as snapshots. A specification can be shared across sites for a global client and stays read-only there, so every site tests against the same approved version — and any local change is a controlled fork, never an untracked edit.

Batch records for many clients’ products

Each batch snapshots its own approved product, formula, process and specification versions, so batch records for many clients’ products sit side by side without ever borrowing each other’s masters. Product definitions carry a per-site manufacturing configuration — integrated, bulk then pack, packaging only, or API — with effective dates, which suits sites that run different scopes for different programmes.

Segregation where a client needs it

Where a client programme needs strict separation, it can run as its own site or company: data, role assignments and the audit trail are then scoped to it, and protection against reading other sites’ records applies throughout reports and exports.

We do not publish client counts or network sizes we cannot stand behind. Ask us in a demo how your own site and company structure would map.

Platform foundation

One installation, cleanly divided.

  • Multi-company, multi-site

    Run every plant and lab from one installation. Every record belongs to a site and every site switch is logged.

  • Shared or site-owned masters

    Share globally or with chosen sites as read-only, or fork a site-owned copy under its own approval.

  • Roles per site

    Global roles assigned per site through a permission matrix; every permission change is logged.

  • One audit trail

    Old value, new value, user, reason and site for every change — filterable by site for a client audit.

  • Client-ready exports

    Audit trails, certificates and reports as PDF and Excel, with every export logged.

  • Scoped API access

    An external client’s API token only sees its own company’s records — anything else simply does not exist for it.

If you also test for clients

A client portal for sample requests and CoAs.

Many CDMOs run a QC laboratory that also tests for clients. The Contract Lab Client Portal lets client companies submit sample requests, follow progress and download released CoAs — seeing only their own company’s records.

  • Sample requests — submitted through the portal, reviewed by your staff and converted into lab samples in one step.
  • Portal users never approve — review actions are blocked for external sessions.
  • CoAs after release only — with a CoA-released email to the client.
  • Project intake — client projects with specification, method and validation documents, reviewed and approved.
Contract lab client portal
Scientist pipetting a sample in a QC laboratory

Technology transfer to release

A new client product, controlled from the first record.

  1. Step 1

    Define the product

    A versioned product definition with dosage form, sterility class and the site’s manufacturing configuration.

  2. Step 2

    Approve formula & process

    Bill of materials, yield window and ordered steps, each approved by three different people.

  3. Step 3

    Agree the specification

    Shared from the client’s global specification, or a site-owned version under its own approval.

  4. Step 4

    Execute & test

    Version-locked eBMR, verified dispensing and in-house QC with limits frozen at assignment.

  5. Step 5

    Release with evidence

    E-signed QA release and a Certificate of Batch Release for your client’s file.

Quality system

Ready for client audits as well as inspections.

  • Audit management

    Internal, external and partner audits with one CAPA per observation, approved together with the audit.

    Audit management
  • Change control

    Four-person segregation of duties, verified change actions and an effectiveness review after closure.

    Change control
  • Deviation & CAPA

    Deviations reviewed, approved and closed with linked CAPAs tracked to effectiveness.

    Deviation management
  • Supplier qualification

    Qualification scopes, site risk assessments and versioned quality agreements for your own suppliers.

    Supplier qualification
  • Inspection readiness

    Evidence dossiers with completeness worked out by the system and a SHA-256 checksum manifest on approval.

    Inspection readiness
  • Traceability & recall

    Forward and backward genealogy from material lots to every customer shipment.

    Traceability & recall

FAQ

Frequently asked questions

Can’t find your answer? Talk to our team — we reply within one business day.

Can each client’s data be kept separate?

Every record belongs to a site, and reports, exports and API access are scoped accordingly. Where a client programme needs strict separation, it can be set up as its own site or company within the same installation.

Can a client’s global specification be used at several of our sites?

Yes. Approved specifications can be shared across sites as read-only, so each site tests against the same version. A site that needs a local variation forks a site-owned copy, which goes through its own approval.

Can clients see their results directly?

Through the Contract Lab Client Portal, client companies submit sample requests, see only their own records and download CoAs once they are released. A released-results history report is also available to them.

Do you support different manufacturing scopes per site?

Yes. Each product version carries a per-site manufacturing configuration — integrated, bulk then pack, packaging only or API — with effective dates.

How is the platform licensed for several sites?

Licensing is modular: you pay for the modules active in your current phase, and costs grow with your users and sites. Talk to us for a quote based on your structure.

Ready to see Swat iQua Suite in action?

Book a free, personalised demo and see how Swat iQua Suite takes your plants, labs and quality teams from paper to inspection-ready.

Download the brochure →