EU GMP Annex 11UK · EU · computerised systems

EU GMP Annex 11 compliance built into every module.

EU GMP Annex 11 compliance depends on how computerised systems are validated, controlled and used. Swat iQua Suite is designed to comply with Annex 11 of EudraLex Volume 4: audit trails, electronic signatures, access security and controlled change are part of the platform, not add-ons.

  • Audit trails reportable across modules
  • E-signatures bound to the record
  • Access security with MFA
  • Release only on complete evidence
Swat iQua Suite dashboard with quality cards for CAPA, deviations, change controls and OOS

The regulation

What EU GMP Annex 11 requires for computerised systems.

Annex 11 to the EU GMP Guide (EudraLex Volume 4) applies to every computerised system used as part of GMP-regulated activities. Its principle is simple: a computerised system should not reduce product quality, process control or quality assurance, and should not increase overall risk.

The annex takes a risk-based view across the whole life of a system. Risk management should be applied throughout, with the extent of validation and data integrity controls based on a justified, documented assessment of the system’s impact on patient safety, product quality and data integrity. The same text forms Annex 11 of the PIC/S GMP Guide, and the UK applies equivalent requirements through UK GMP, so the expectations an MHRA inspector brings are essentially the same.

The main requirements

  • Personnel and suppliers — close co-operation between process owners, system owners, QPs and IT; formal agreements with suppliers and service providers, with clear responsibilities.
  • Validation (section 4) — documentation and reports covering the life cycle, an up-to-date inventory of systems, user requirements traceable through the life cycle, and evidence of the supplier’s quality where relied upon.
  • Data and accuracy checks (sections 5 and 6) — built-in checks for the correct and secure entry and processing of data exchanged electronically, and additional checks for critical data entered manually.
  • Data storage and printouts (sections 7 and 8) — data secured against damage, regularly backed up and checked for accessibility; clear printed copies, with an indication of whether data have been changed since entry.
  • Audit trails (section 9) — based on risk, a system-generated record of all GMP-relevant changes and deletions, with the reason documented; audit trails available, convertible to an intelligible form and regularly reviewed.
  • Change and configuration management, periodic evaluation (sections 10 and 11) — changes made in a controlled manner, and systems periodically evaluated to confirm they remain valid.
  • Security and incidents (sections 12 and 13) — physical and logical controls restricting access to authorised persons, with access changes recorded; incidents reported, assessed and their root cause identified.
  • Electronic signature and batch release (sections 14 and 15) — e-signatures with the same impact as handwritten ones, permanently linked to the record, and including time and date; release recorded only by authorised persons who are clearly identified.
  • Business continuity and archiving (sections 16 and 17) — provisions to keep critical processes going if the system fails, and archived data checked for accessibility, readability and integrity.

Requirement → control

How Swat iQua Suite supports Annex 11, section by section.

  • §5–6 — Data & accuracy checks

    Results enter through approved Excel/CSV import profiles: preview with nothing saved, then commit with a reason. Readings are checked against limits; locked results can only be corrected with a reason.

    Controlled import
  • §7, §16 — Storage & continuity

    Secure cloud hosting with encrypted connections, scheduled backups and automatic log archiving. Your data is stored in your chosen region.

  • §8 — Printouts

    Controlled A4 PDFs carry the historical signature block; watermarked previews before approval; reprint counters and logged prints.

  • §9 — Audit trails

    Every GMP change and deletion recorded with old and new values, user, time and a mandatory reason — viewable and exportable across modules, and reviewed through periodic audit trail review.

    Audit trail
  • §10 — Change management

    Change Control with four-person segregation of duties and effectiveness review. Permission-matrix changes are logged; configuration changes are flagged for audit trail review.

    Change control
  • §12 — Security

    Role-based permissions per site, MFA by authenticator app or email code, password policy per site, lockout after repeated failures and a logged site switcher.

    Security & access
  • §14 — Electronic signature

    Signing re-authenticates the user; the record shows name, designation, meaning, date and time, and the signature is recorded with the action itself.

  • §15 — Batch release

    Only users with the release permission can decide; the decision is e-signed, the releaser cannot be the batch operator, and critical evidence gaps block release.

    Batch release
  • §4 — Validation support

    The CSA register holds approved requirements with a traceability matrix and coverage report showing which requirements have verified tests and which have gaps.

    Validation support

Section 9 in practice

Audit trails that are actually reviewed.

Annex 11 expects audit trails to be regularly reviewed — not just switched on. Swat iQua Suite turns the review into a controlled, repeatable record.

  • Five risk signals — deletions and voids, privileged changes, configuration changes, after-hours activity and changes after approval.
  • Frozen at start — signals are fixed when the review begins, so it can be reproduced later.
  • Findings to CAPA — a finding raises a source-driven CAPA.
  • QA sign-off — approval by e-signature; the approver cannot be the reviewer.
Audit trail & data integrity
QC analysts reviewing results at laboratory workstations

Shared responsibility

What Annex 11 leaves with the regulated user.

Annex 11 is addressed to the manufacturer. The platform provides controls; your organisation owns the system’s validated state and the way it is used.

  • Risk assessment and validation — documenting your intended use, assessing risk and validating your installation. We support you with requirements traceability, evidence of the controls and our team alongside your CSV lead.
  • Supplier agreement — a formal agreement setting out our responsibilities as supplier and hosting provider, and your assessment of us as a supplier.
  • System inventory and periodic evaluation — keeping Swat iQua Suite in your inventory and evaluating it on a schedule you justify.
  • Incident management — reporting and assessing system incidents under your procedures; GMP impact can be recorded in Deviation Management.
  • Business continuity — your plan for operating if the system is unavailable, alongside our hosting and backup arrangements.
  • QP certification — Annex 16 certification by your Qualified Person remains under your procedures. Swat iQua Suite records the QA release decision and its evidence.

FAQ

Frequently asked questions

Can’t find your answer? Talk to our team — we reply within one business day.

Is Swat iQua Suite Annex 11 compliant?

Swat iQua Suite is designed to comply with EU GMP Annex 11. Compliance is demonstrated by your organisation through a risk-based validation of your installation, your procedures and trained users. The platform supplies the technical controls Annex 11 expects.

Does Annex 11 apply in the UK?

The UK applies equivalent computerised-system requirements through UK GMP, and the MHRA expects them alongside its GxP data integrity guidance. The same Swat iQua Suite controls support both.

How are audit trails reviewed?

Through the periodic audit trail review module: review plans set a scope and cadence, automatic signals highlight deletions, privileged and configuration changes, after-hours activity and changes after approval, and findings can raise a CAPA. QA approves the review by e-signature.

How does it handle data from instruments and spreadsheets?

Through approved import profiles for Excel/CSV, or the secure REST API. Each import is previewed before anything is saved, committed with a reason, the original file is kept unaltered as raw data, and every value is reviewed before it counts.

Is the system hosted in our region?

Swat iQua Suite is cloud-hosted, with your data stored in your chosen region, encrypted connections, scheduled backups and automatic log archiving. There are no servers to buy or maintain on site.

Does it support QP certification under Annex 16?

Swat iQua Suite records an evidence-based QA release decision with e-signature and segregation of duties. QP certification itself is carried out under your procedures; we do not claim QP certification functionality.

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