Who we are
The controller of your personal data is SwatTech ERP Pvt. Ltd., 302, Ornate One, Silver Stone Main Road, Behind Reliance Mall, 150 Feet Ring Road, Rajkot, Gujarat, India – 360005. You can reach us at connect@swattecherp.com.
Information you give us
When you book a demo, contact us or request the brochure, we collect the details you enter: your name, work email, phone number (optional), company, role, country, the areas you are interested in and your message.
We use these details only to reply to you, arrange and run a demo, send the brochure you asked for and follow up on your enquiry. We do not sell your data and we do not use it for unrelated marketing.
Your enquiry is sent to our team by email. It is not stored in a database or file on this website’s server.
Information collected automatically
- Server logs: like every website, our hosting server records technical data such as IP address, browser type, the page requested and the time, to keep the site secure and working.
- Analytics: only if you accept analytics cookies, we use Google Analytics 4 to understand how the site is used (pages visited, approximate location, device type). If you decline, the analytics script is not loaded at all.
- Your consent choice is remembered on your device so we don’t ask you again on every page.
Legal basis
We process enquiry details to take steps you have asked for before a possible contract, and in our legitimate interest in answering business enquiries. Analytics run only with your consent, which you can withdraw at any time from the cookie settings link in the footer.
How long we keep it
Enquiry emails are kept for as long as needed to respond and manage any resulting business relationship, and are deleted when no longer needed or when you ask us to delete them. Analytics data is kept according to the retention period set in Google Analytics (no longer than 14 months).
Who we share it with
- Our email provider, which delivers enquiries to our team.
- Our website hosting provider, which stores server logs.
- Google, for analytics — only if you consent.
- Authorities, where the law requires it.
Some of these providers may process data outside your country. Where that happens, we rely on the safeguards the provider offers under applicable data-protection law.
Your rights
Depending on where you live — including under India’s Digital Personal Data Protection Act 2023 and the UK and EU GDPR — you can ask to access, correct or delete your personal data, withdraw consent, object to processing and raise a grievance. Email connect@swattecherp.com and we will respond within the time the law allows. You may also complain to your local data-protection authority.
Changes to this notice
We will update this page if the way we handle data changes. The date at the top shows the latest version.