Client submits a sample request
Client users see only their own company’s records and can preview the specification. Your staff review, send back or approve the request.
- Portal users cannot approve
- Stale-update check
QC testing labsContract testing · in-house QC
QC laboratory software for labs whose reputation rides on every result.
Swat iQua Suite runs contract testing laboratories and in-house QC labs from sample request to released CoA — a client portal, sample management against frozen specifications, controlled result import, second-person review and a complete audit trail.
- Client portal with CoA download after release
- Controlled Excel/CSV result import
- Second-person review on every result
- In use at UK QC labs since 2016
Sample to CoA
Every sample follows the same controlled path.
From the moment a client submits a request to the moment they download the CoA, each hand-off is recorded, segregated and signed.
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Sample registered
An approved request converts into a sample in one atomic step, and the specification version is frozen at registration.
- One request → one sample
- Spec locked while samples are open
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Tested and results entered
Worksheets and labels print when enabled. Results are keyed in or imported through approved Excel/CSV profiles, and lock once submitted.
- Preview before commit
- Original file kept with SHA-256
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Reviewed by a second person
The reviewer can send results back for correction; nothing counts until a different person has reviewed it.
- Reviewer ≠ analyst
- Optional e-signature
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Approved
Approval needs a third person — neither the analyst nor the reviewer — with an e-signature where configured.
- Approver ≠ analyst ≠ reviewer
- No admin bypass
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CoA released to the client
The CoA is printed, released through a send-to-client gate and announced by email; the client downloads it from the portal.
- Download only after release
Customer stories
UK QC laboratories in their own words.
“Ten years on, we would choose it again.”
We moved our QC LIMS onto SwatTech in 2016 and have never looked back. Every specification, result and calibration is one search away, and every change explains itself. When inspectors arrive, we don’t prepare — we simply open the system.
“Audits are something we welcome now.”
In contract testing, our reputation rides on every result we sign. A second-person review on every result, a complete audit trail and a client portal that delivers reports and CoAs on time have turned audits from something we braced for into something we welcome.
Contract testing laboratory LIMS
Built for the way testing labs actually work.
A testing lab sells trust: results that are right, on time and defensible years later. Swat iQua Suite puts the controls where that trust is won or lost.
Clients served through a portal, not a mailbox
Client companies submit sample requests through the portal and follow them through your lab. Portal users only ever see their own company’s records, cannot take review actions, and can download a CoA only once it has been released. A released-results history report gives each client a table of their results for a product across specification versions, as screen, PDF or Excel. New client projects arrive through a project intake with specification, method, validation and calculation-sheet documents, reviewed and approved by three different people.
Instrument results without a long integration project
Results from instruments and spreadsheets enter the GMP record only through approved Excel/CSV import profiles or the secure REST API. Each import is previewed before anything is saved, then committed with a reason or rejected. The original file is stored unaltered as raw data with a SHA-256 checksum, with controlled, logged download — and every value is reviewed before it counts.
Second-person review that cannot be skipped
The reviewer cannot be the analyst, and the approver cannot be either of them. There is no admin bypass. Raw data such as a test result or instrument run can also go through a separate second-person raw-data review, where any finding raises a deviation automatically.
The lab around the sample
- Samples routed automatically to the right GMP location by drug class — micro, controlled or routine.
- An optional block on using uncalibrated instruments, and working-day turnaround metrics.
- Reagents, standards, columns and consumables tracked with expiry status and controlled labels.
- Lab labels printed to industrial label printers for samples, instruments, lab materials and stability.
- Overdue tests included in the daily email reminder digest.
The same platform runs in-house QC for manufacturers — raw material, in-process and finished product testing — if your organisation does both.
Data integrity
The controls behind every signed result.
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Controlled result import
Approved Excel/CSV profiles only, with preview before commit and the original file preserved as raw data.
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Second-person review
Reviewer and approver are always different people from the analyst.
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Complete audit trail
Every change with old value, new value, user, time and reason.
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Lab labels
Sample, instrument, lab-material and stability labels, each print logged.
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CoA and reminder emails
CoA-released notices to clients and daily overdue digests to your team.
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Logged exports
History reports and audit trails as PDF and Excel, protected against formula injection.
Pharma testing lab software
Everything else the QC lab runs on.
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Specifications
Versioned specifications with method trees, alert and action limits, cross-site sharing and controlled print.
Specification management -
Instrument calibration
Calibration and maintenance records that can only be added to, with due dates recalculated and daily due digests.
Instrument calibration -
Stability studies
Server-computed pull schedules, late pulls flagged, and ICH Q1E regression with shelf-life reporting.
Stability studies -
OOS & lab incidents
Staged investigations up to three levels, each with its own review and approval, and CAPA when required.
OOS investigation -
Environmental monitoring
Cleanrooms, monitoring points, gowning qualification and excursions for sterile sites.
Environmental monitoring -
Audit trail & data integrity
Auditor-facing audit trail across every module, with periodic, risk-based audit trail review.
Audit trail & data integrity
FAQ
Frequently asked questions
Can’t find your answer? Talk to our team — we reply within one business day.
Is Swat iQua Suite suitable for a contract testing laboratory?
Yes. It runs UK contract testing labs today. The client portal, sample-request conversion, CoA release gate and per-client history report were built for contract testing, alongside the core LIMS.
Can clients download their own CoAs?
Yes. Portal users download a CoA from the portal once it has been released, and they receive a CoA-released email. They only ever see their own company’s records.
Do you integrate directly with our instruments?
Results enter through approved Excel/CSV import profiles or the secure REST API. The original file is kept unaltered as raw data and every value is reviewed before it counts — data integrity without a long instrument-integration project.
Can an administrator approve their own results?
No. The reviewer cannot be the analyst, and the approver cannot be the analyst or the reviewer. There is no administrator bypass on these rules.
How long does it take to go live?
Typical go-live is 1–3 months, depending on the modules and sites in scope, including structured migration of your existing records.
Ready to see Swat iQua Suite in action?
Book a free, personalised demo and see how Swat iQua Suite takes your plants, labs and quality teams from paper to inspection-ready.